Privacy Policy
Last Updated: April 26, 2026
1. Information We Collect
We collect information that you provide directly to us, including:
- Account Information: Email address, username, and password
- Training Data: Your responses, performance metrics, and training session history
- Usage Information: How you interact with our platform, including pages visited and features used
- Device Information: Browser type, IP address, and device identifiers
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our remote viewing training platform
- Track your progress and personalize your training experience
- Communicate with you about updates, features, and support
- Analyze usage patterns to enhance our services
- Protect against fraudulent or unauthorized access
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your explicit consent
- To comply with legal obligations or respond to lawful requests
- To protect our rights, property, or safety, or that of our users
- In connection with a merger, acquisition, or sale of assets (with notice to you)
4. Data Security
We implement industry-standard security measures to protect your information, including:
- Encryption of data in transit and at rest
- Secure authentication protocols
- Regular security audits and updates
- Limited access to personal information by authorized personnel only
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of your personal information
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and associated data
- Export: Download your training data and performance history
- Opt-Out: Unsubscribe from promotional communications
6. Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences and settings
- Understand how you use our platform
- Provide personalized content and features
You can control cookies through your browser settings, but disabling them may affect functionality.
7. Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.
8. International Users
If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Email: [email protected]
